Ahmed Laftah is the Service Manager at Premier Truck Group Mississauga, leading one of Ontario’s largest heavy-duty truck service departments. He works with fleets to strengthen uptime and reliability by applying best operational practices and enhancing preventive maintenance programs. With a customer-first and data-driven mindset, Ahmed focuses on reducing downtime, improving efficiency, and ensuring consistent service quality, while also developing his team and fostering a culture of accountability and operational excellence.